AUTONET TV

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at High-Tech Auto and Truck Center. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at High-Tech Auto and Truck Center as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at High-Tech Auto and Truck Center, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

High-Tech Auto and Truck Center
4007 Westfax Drive
Chantilly, VA 20151
7039686648
http://high-tech-auto.com

A Most Important Part (Serpentine Belt Replacement)

Your vehicle’s engine is an engineering work of wonder with many complex parts working in harmony to get you down the road. One of those simple but important components is called a serpentine belt. It is driven by a pulley on the engine and transfers that power to many of your engine’s most important components.  The serpentine belt may drive the alternator, water pump, power steering pump and air conditioning compressor.  

When it’s working like it should, you won’t even notice the serpentine belt.  But when it starts to fail, you may hear a squealing noise coming from under the hood as the belt starts slipping.  Heat and time take their toll on the serpentine belt, causing it to crack or even to start shredding.  When this happens, it may not drive your alternator correctly, and your battery light may come on.  If the water pump isn’t turning, your engine may overheat, causing the heat gauge to show hotter than usual.

When the serpentine belt isn’t doing its job, it’s important to get it serviced very soon.  Letting it go too long can result in many more expensive repairs to multiple parts on your vehicle, especially if the belt breaks.  

Regular vehicle maintenance is important, and an inspection of your serpentine belt should be one of those things you should have one of our technicians do periodically.  While the belts can last for years, it’s important to detect any beginning of wear earlier rather than later.  In addition to the condition of the belt, the technician can also check to make sure pulleys are aligned properly and that the belt is routed correctly.  

Your vehicle’s serpentine belt is one of those components that you won’t even notice when it’s doing its job, and maintaining it will help you avoid surprises at the worst possible time.  

High-Tech Auto and Truck Center
4007 Westfax Drive
Chantilly, VA 20151
7039686648
http://high-tech-auto.com